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Saturday, May 3, 2014

DIY Appliances - B&Q Online Customer Feedback Survey

DIY Appliances - B&Q Online Customer Feedback Survey

B&Q a worldwide successful company for the household and garden tools is also believe that to improvise customer satisfaction is the key. That’s why they have started an online survey with a very realistic motive “Let Us Know How We Did” which clear reflect the need of customer participation in the success of the company.

DIY Appliances - B&Q Online Customer Feedback Survey

Feedback received from a valuable member, enrich and motivate every organization to work hard and help them to understand about their strengths and areas of improvement to become successful worldwide. Percentage of the satisfied customer reflects the growth of the organization irrespective of the quality of the goods they offer.

“Let Us Know How We Did” is a feedback program started by B&Q, the most trustable retailer chain of DIY in Europe for the house hold  tools and equipments under one roof. Program started to evaluate and measure how their customers are feel about the quality of service and products they offer.

Through their participation, customer can share their satisfaction or dissatisfaction about their shopping experience and also have a chance to win iPad instantly or $1000 for 10 lucky winners as a token of appreciation to bring out the time to complete the survey.

About B&Q

B&Q founded in 1969, is a part of Kingfisher plc, Europe's leading home improvement retail group and it is the largest home improvement and garden center retailer in UK and successfully employed over 30,000 people nationwide.

With more than 40000 products under one roof, it is now the largest retailer for DIY products in China, and the fourth largest in the world. With the head office situated in Hampshire, B&Q has closed his financial year with a retail sale of £3.7 billion with profit of £187 million.

B&Q worked adjointely with BioRegional Company and help them to work upon the sustainability of the company and help to become the no. 1 retailer chain in the world market.

How Can You Participate in the B&Q “Let Us Know How We Did” Survey?

  • Visit B&Q “Let Us Know How We Did” Survey https://www.DIY.com/feedback link and initiate the survey by enter the following details printed on the receipt:
    • Store Number
    • Visit time and date
    • Total Amount Spent
    • 10 digit transaction code
  • Click Continue and answer all the question honestly, don’t forget to enter your email address as contact information to receive the winning notification in case you win the $1000 prize.

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